Shipping policy
Delivery Coverage
We currently deliver to the following governorates: Cairo, Giza, 6th of October, Helwan, Gharbia, Alexandria, Beheira, Sharqia, Dakahlia, Monufia, Kafr El-Sheikh, Qalyubia, Damietta, Port Said, Ismailia, Suez, Faiyum and Matrouh. Delivery to other governorates is not available at the moment.
Shipping Fees
Shipping is calculated as a percentage of the order value:
| Governorate | Shipping fee |
|---|---|
| Cairo, Giza, 6th of October, Helwan, Gharbia (Tanta, El-Mahalla, Kafr El-Zayat) | 1% of the order value |
| Alexandria, Beheira | 1% of the order value |
| Sharqia, Dakahlia, Monufia, Kafr El-Sheikh, Qalyubia, Damietta, Port Said, Ismailia, Suez, Faiyum | 1.5% of the order value |
| Matrouh | 5% of the order value (minimum EGP 2,000) |
Minimum shipping fee: EGP 150 (EGP 2,000 for Matrouh). The exact shipping fee is shown at checkout before you place your order.
Examples: an order of EGP 20,000 to Cairo ships for EGP 200; EGP 50,000 to Alexandria ships for EGP 500; EGP 20,000 to Dakahlia ships for EGP 300.
Payment
You can pay in any of the following ways:
- Cash on delivery: pay the courier in cash when your order arrives, with no extra fee, in every governorate we deliver to. We confirm cash-on-delivery orders with you by WhatsApp or phone before dispatch.
- Card: Visa, Mastercard, Meeza, mobile wallets and installments, processed securely through Paymob.
-
Bank transfer / InstaPay to our account at the National Bank of Egypt (NBE), Tanta branch.
Account name: ELBESHBESHY
Account number: 3793171866328401018
IBAN: EG160003037931718663284010180
After a bank transfer or InstaPay payment, send the receipt and your order number on WhatsApp 01099881423 or call 17724 to confirm your order. Orders paid by transfer are shipped once payment is confirmed.
Delivery Time
Estimated delivery time is 2–5 business days after the order is confirmed, depending on product availability and customer location. Remote areas may require additional delivery time.
Delivery Confirmation
Customers will be contacted before delivery to confirm availability. Almasreen guarantees the product’s condition until it is delivered to the customer’s doorstep.
Shipping Inquiries
Customer Care: 17724
WhatsApp: 01099881423
Email: info@elbeshbeshy.com